Health Record Management or Patient Record Management helps maintain a centralized healthcare provider database. Consolidated patient records contain everything about the patient’s allergies, treatment history, medication, pathology reports, personal information like demographics, and so on. Therefore, healthcare providers need to have streamlined and highly efficient patient record management at their disposal.
The whole process of health record management is rather complex as it involves several rules and regulations to ensure patients receive the right treatment from physicians. Outsourcing patient record management to an experienced Healthcare BPO partner can ensure that all the records are up to date, stored without data loss, and easily retrievable.
What is a Patient Record Management System?
A computerized system called a patient record management system is an efficient, safe, and effective way to store, maintain, and retrieve patient health information. It is an extensive database that includes all pertinent information regarding a patient’s medical history, including demographics, past medical records, treatment plans, allergies, prescriptions, and pathology results. With the use of this computerized technology, medical practitioners may monitor a patient’s health over time, leading to more accurate diagnosis and treatment.
By giving quick access to complete patient data, the PRMS increases administrative efficiency and improves healthcare delivery. By eliminating the necessity for human record-keeping, it lowers errors and saves important time. In contemporary healthcare settings, a Patient Record Management System is an essential instrument that facilitates better patient care and operational efficiency. Its advantages include data confidentiality, ease of retrieval, and regulatory compliance.
8 Reasons Why Health Record Management Is Essential for Your Services
1) Better HIPAA Compliance
The authorities are becoming increasingly strict with the compliance norms. Thus, healthcare organizations must take extra care to ensure they follow all HIPPA regulations. Failure to lead to them having to pay a penalty or face legal charges.
An efficient patient record management combines streamlined processes and cutting-edge technology to ensure total compliance. Patient record management helps you manage patient records in a HIPPA approved manner.
2) Superior Data Protection
You would be surprised to know that the cost of breaching Personal Health Information (PHI) is higher than that of credit card information. Why? You can never change a person’s medical history, whereas credit card details can always be changed. Thus, your organization is at a higher risk for data theft.
Patient record management helps secure confidential patient data. It ensures that the digitized documents can be accessed by only authorized personnel and involves many effective steps to prevent access by unauthorized users.
3) Easier Data Retrieval
Healthcare organizations must be able to pull out any data at any time. Your patient’s life might depend on it. If you aren’t able to do that, then there is little point of saving any data.
Patient record management uses record management software to streamline data retrieval. It also leverages cloud-based technology to facilitate the sharing and updating of information remotely.
4) Improved Workflows
Most healthcare organizations cannot afford to spend much time organizing or storing physical records. Just imagine having to hunt down a patient file from an overflowing cabinet. Then if you have managed to locate the file, spend hours updating it. Sounds like a waste of precious time, right?
An effective patient record management system will enable you to access your patient data whenever you need it easily. This leads to well-defined workflows, further enhancing your organization’s overall productivity.
5) More Cost Efficient
Your organization receives a huge number of emails and reports every day. Not all the information in them is relevant to you, and sorting through it takes up much of your staff’s valuable time. Additionally, maintaining manual files (storage, printing, and filling) is also an expensive affair.
The benefit of patient record management is reducing your spending on patient file storage and diverting your employees’ time to more productive and revenue-generating tasks. Patient record management helps to reduce your storage costs.
6) Less Risks
Healthcare companies always face the risk of litigations or authorities imposing penalties on them due to improper document disposal. You can be sued if you hold on to the records for too long or even if you dispose it too early.
A well-thought-out patient record management strategy minimizes this liability to a great extent. It has safeguards in place that will provide protection in case of any unpredictable event.
7) Efficient Medical Decision Making
Patient record management is essential to medical decision-making. Healthcare professionals can decide on a patient’s course of treatment quickly and intelligently if they have access to a single, easily accessible database of patient data.
This is especially helpful in emergencies where time is of the essence. Having all the information needed makes quicker diagnoses and more successful treatment regimens possible, eventually improving patient care.
8) Patient Satisfaction
Patients are becoming more tech-aware with all digital awareness and they want easy access to their medical records indexing. A patient record management system gives medical professionals instant access to patient information and encourages patients to take an active role in their own health.
Better transparency can increase patient satisfaction. It gives consumers access to their medical history, current prescription information, and scheduled appointments in their health records. They can participate actively in their care, enhancing patient happiness and improving health results.
Who We Are and What Makes Us Patient Record Management Experts
For over 15 years, OutsourceRCM has been one of the leading healthcare BPO service providers in the U.S. We have 8 global delivery centers, strategically spread across the world like India, Argentina, Columbia, Bolivia and the Philippines to ensure the shortest turnaround time and 100% service uptime 24/7.
Our services include AR Management, Denial Management, Insurance Claims Verification, Payment Posting Services, and dedicated medical billing services such as DME billing, Ambulance Billing, Physician Billing, and Hospital Billing.
How Do We Assist You with Our Healthcare BPO Services
Outsource RCM offers various services to individual physicians, billing and coding companies, and hospital networks throughout the U.S. Our medical support services have helped several organizations comply fully with HIPAA regulations.
Our patient record management services help you organize all your patient records in an extremely user-friendly way. We have distinct, cutting-edge processes that help you identify a specific person and access their health records swiftly.
Clients who work with us vouch for our passion for completing projects on time and within budget. Thus, we use the best tools in the industry, such as MediTouch, NEXTGEN, etc. A secure VPN connection helps us guarantee information security throughout the process.
To ensure the timely delivery of Medical Records Indexing, we assign a dedicated project manager to work exclusively with you. We also provide real-time reports to help you monitor the progress made.